PRIVACY POLICY

Last updated: 12/03/2025

Introduction

FNT TECH SARL, publisher of Go4School, is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you use our school management platform Go4School.

By using Go4School, you accept the practices described in this policy. If you do not accept these practices, please do not use our service.

Data Controller

FNT TECH SARL
Publisher of Go4School
Address: Carrefour Hydrocarbure, Rue Njo-Njo, Douala, Cameroun BP 1120
Email: [email protected]
Phone: +237 696 27 12 23 / +33753952024
Website: www.fnttech.com

Types of data collected

Data Category Examples of Data Purpose
Identification data
 Name, first name, email address, phone number, date of birth User account creation and management, authentication
Academic data
 Grades, report cards, evaluations, attendance, subjects taken Educational management, performance tracking, communication with families
Contact data
 Postal address, phone numbers, contact emails Communication, document delivery, important notifications
Navigation data
 IP address, browser type, pages visited, session duration Security, service improvement, usage statistics
Financial data
 Payment information, transaction history Tuition fee management, billing, refunds
Communication data
 Messages, comments, shared documents Communication between users, sharing educational information

Processing purposes

Platform operation

  • User account management and authentication
  • Educational tracking and evaluation management
  • Communication between teachers, students, and families
  • Administrative and financial management

Service improvement

  • Usage analysis to improve experience
  • Development of new features
  • Technical support and maintenance
  • Compliance with legal obligations

Legal basis for processing

Contract performance: Processing necessary for the execution of the educational service contract
Legitimate interest: Service improvement and platform security
Consent: For marketing communications and behavioral analysis
Legal obligation: Compliance with educational and tax regulations

Data sharing

FNT TECH SARL never sells your personal data. We may share your information only in the following cases:

  • With your explicit consent: When you give us your agreement
  • Service providers: Technical partners who help us provide the service
  • Legal obligations: When required by law or to protect our rights
  • Security protection: To prevent fraud or illegal activities

Data security

FNT TECH SARL implements appropriate technical and organizational security measures to protect your data:

Technical measures

  • • Data encryption in transit and at rest
  • • Multi-factor authentication
  • • Continuous access monitoring
  • • Regular and secure backups

Organizational measures

  • • Staff training on data protection
  • • Limited access to personal data
  • • Strict security policies
  • • Regular practice audits

Your rights

Access and rectification rights

  • Right of access: Consult your personal data
  • Right of rectification: Correct inaccurate data
  • Right to portability: Retrieve your data

Control rights

  • Right to erasure: Delete your data
  • Right to object: Refuse certain processing
  • Right to restriction: Limit processing

How to exercise your rights: Contact us at [email protected] with your request. We will respond within one month.

Data retention

FNT TECH SARL retains your personal data only for the time necessary for the purposes for which they were collected:

  • Active account data: During your registration period + 3 years
  • Academic data: According to legal obligations (generally 30 years)
  • Navigation data: Maximum 2 years
  • Financial data: 10 years according to accounting obligations

Geographic scope of processing

Go4School is designed for educational institutions in French-speaking African sub-region countries. Your personal data is primarily processed in Cameroon, with occasional transfers to third countries for technical services (hosting, analytics).

Target countries

  • • Cameroon (country of origin)
  • • Senegal
  • • Côte d'Ivoire
  • • Mali
  • • Burkina Faso
  • • Niger
  • • Chad
  • • Central African Republic
  • • Togo

Regional compliance

  • • Respect for local data protection laws
  • • Compliance with national educational regulations
  • • Adaptation to local educational systems
  • • Multilingual support (French, local languages)

Contact and complaints

For any questions regarding this privacy policy or to exercise your rights:

Direct contact

Email: [email protected]

Phone: +237 696 27 12 23 / +33753952024

Website: www.fnttech.com

Address: Carrefour Hydrocarbure, Rue Njo-Njo, Douala, Cameroun BP 1120

Supervisory authority

ART (Agence de Régulation des Télécommunications du Cameroun)

Website: www.art.cm

Email: [email protected]

Phone: +237 222 23 03 80

Address: Immeuble ART, Boulevard du 20 mai 1972, Yaoundé - Cameroon

This privacy policy was last updated on 12/03/2025