TERMS OF SERVICE

Last updated: 12/03/2025

Introduction

These Terms of Service (ToS) govern the use of the Go4School platform, a school management solution developed by FNT TECH SARL.

By accessing and using Go4School, you agree to be bound by these terms. If you do not accept these terms, please do not use our service.

Publisher

FNT TECH SARL
Carrefour Hydrocarbure, Rue Njo-Njo
Douala, Cameroun BP 1120

Contact

Email: [email protected]
Phone: +237 696 27 12 23 / +33753952024
Website: www.fnttech.com

Go4School Service Definition

Go4School is a comprehensive school management platform designed for educational institutions in French-speaking African sub-region countries.

Main modules

  • GO4SCONFIG: System configuration and setup
  • GO4SBOOK: Educational management (enrollments, classes, assessments)
  • GO4SRH: Human resources management
  • GO4SDOC: Document management and archiving
  • GO4SCOM: Communication and notifications
  • GO4SFEES: School fees and payment management

Financial modules

  • GO4SXPENSE: Expense and cost management
  • GO4SPAYROLL: Staff payroll management
  • GO4SSTOCK: Inventory and stock management
  • GO4SCOUNT: OHADA-compliant accounting

Key features

  • • Enrollment and admission management
  • • Grade tracking and report cards
  • • Timetable management
  • • Online payments (Mobile Money, bank transfers)
  • • Parent-school communication
  • • Document management and archiving
  • • Inventory and stock management
  • • Staff payroll management
  • • OHADA-compliant accounting
  • • Reports and statistics
  • • Multi-establishment management

Access and Registration

Access conditions

Access to Go4School is reserved for educational institutions and their authorized users (principals, teachers, parents, students, administrative staff).

Registration process

  • • Access request by the institution
  • • Information validation by FNT TECH SARL
  • • Initial system configuration
  • • User training
  • • User account activation

Roles and permissions

Administrators

Full access to all modules

Teachers

Educational management of their classes

Parents

Monitoring of their children

Students

Consultation of their information

User Rights and Obligations

User rights

  • • Access to features according to their role
  • • Protection of their personal data
  • • Technical support and training
  • • Regular system updates
  • • Secure data backup
  • • Information confidentiality

User obligations

  • • Respect usage rules
  • • Maintain confidentiality of their credentials
  • • Use the system responsibly
  • • Do not share their access
  • • Report any malfunctions
  • • Respect others' rights
Strict prohibitions
  • • Any hacking or intrusion attempts
  • • Use for illegal or unauthorized purposes
  • • System modification or alteration
  • • Dissemination of inappropriate content

Payment and Fee Management

Accepted payment methods

Online payments
  • • Mobile Money (MTN, Orange, Nexttel)
  • • Bank transfer
  • • Bank cards (coming soon)
Traditional payments
  • • Cash
  • • Checks
  • • Direct debits

Types of fees managed

Academic fees
  • • Tuition fees
  • • Registration fees
  • • Examination fees
Additional fees
  • • School transport
  • • Cafeteria
  • • Extracurricular activities
Miscellaneous fees
  • • Uniforms
  • • Books and supplies
  • • Insurance
Refund policy

Refunds are processed according to the institution's policy. Transaction fees may be deducted from the refunded amount.

Personal Data Protection

FNT TECH SARL is committed to protecting personal data in accordance with regulations in force in French-speaking African sub-region countries.

Data collected

  • • Identification information
  • • Academic data
  • • Contact information
  • • Financial data
  • • Navigation data

Security measures

  • • Data encryption
  • • Multi-factor authentication
  • • Regular backups
  • • Security monitoring
  • • Staff training

For more information: Consult our detailed Privacy Policy.

Liability and Warranties

Service warranties

FNT TECH SARL strives to maintain a quality service with 99.9% availability. However, we cannot guarantee absolute availability due to external factors.

Liability limitation

FNT TECH SARL cannot be held liable for indirect damages, data losses due to force majeure, or service interruptions due to maintenance operations.

Force majeure

Force majeure cases include: power outages, internet cuts, natural disasters, strikes, or any event beyond our control.

Intellectual Property

Property rights

Go4School, its source code, features, and all constituent elements are the exclusive property of FNT TECH SARL. Any unauthorized reproduction or use is prohibited.

Usage license

The use of Go4School is granted under license, limited to authorized features according to the user's role. This license is non-transferable and revocable.

User content

Users retain their rights to the content they create (academic data, communications). They grant FNT TECH SARL a license to use it for service needs.

Terms Modification

Right to modify

FNT TECH SARL reserves the right to modify these ToS at any time. Modifications take effect upon their publication on the platform.

Change notification

Users will be informed of important changes by email or via a notification on the platform at least 30 days before they take effect.

Acceptance of changes

Continued use of Go4School after modification of the ToS constitutes acceptance of the new terms. In case of disagreement, the user may terminate their account.

Service Termination

Termination by user

The institution may terminate its subscription at any time with 30 days' notice.

  • • Written notification required
  • • Settlement of outstanding invoices
  • • Data export possible

Termination by FNT TECH

We may terminate the service in case of non-compliance with ToS or non-payment.

  • • Prior warning
  • • Regularization period
  • • Temporary suspension possible

Applicable Law and Jurisdiction

Applicable law

These ToS are subject to Cameroonian law. In case of dispute, the courts of Douala will have sole jurisdiction.

Dispute resolution

FNT TECH SARL favors amicable settlement of disputes. In case of failure, recourse to competent courts will be necessary.

Supervisory authority

For any complaint regarding data protection, users may contact the ART (Agence de Régulation des Télécommunications du Cameroun).

Contact

For any questions regarding these ToS or the Go4School service:

Direct contact

Email: [email protected]
Phone: +237 696 27 12 23 / +33753952024
Website: www.fnttech.com
Address: Carrefour Hydrocarbure, Rue Njo-Njo, Douala, Cameroun BP 1120

Technical support

Support available Monday to Friday
from 8:00 AM to 6:00 PM (Douala time)
Average response time: 24 hours

These terms of service were last updated on 12/03/2025